Jonathan Letourneau, MDesMDes: Master of Design Studies
I build and optimize UX capabilities for agile innovation teams within large organizations, leveraging UX research methodologies
to inform service delivery decisions for generative AI and emerging technologies.
Innovation Analyst | Mass General Brigham Emerging Technologies and Solutions (MGBETS)
UX Researcher | Dana-Farber Cancer Institute
Information Designer | Self-employed
Metaverse Curation and Relations Strategist | American Medical Extended Reality Association (AMXRA)
01. Generative AI Projects(A Collection of Works in Progress)As an generative AI first mover, I lead the deployment and evaluation of AI pilots at Mass General Brigham. I also serve as an SME for innovators who are looking to connect their data to internal, secure generative AI foundation models.
02.Pandemic Response: COVID Pass UX Design Built in two weeks and used by 80,000 employees over 32 million times, saving MGB over $2M.
COVID Pass evolved from a daily employee attestation tool to a critical employee touchpoint between staff and leadership.
Read more 03. Patient Experience UX Research Following a co-designed research plan with patient advocates, the stories of 16 patients and pediatric caregivers provided the foundation for current UX work at Dana-Farber Cancer Institute, achieving buy-in for 3 new roles.
Read more 04. Developing an AR Web-Based Digital Twin of a Nursing Code Cart Built with a team of two in partnership with the Center for Nursing Excellence. The rapid success saw requests from three additional departments and the integration of a Generative-AI model to evaluate medical decision making.
Read more 05. Inclusive Product Design in the Kitchen
An inclusion-first perspective to product development through immersive empathy building. The resulting product, a textured spice bottle aims to improve the confidence of visually impaired home cooks.
Read more 05. Complex System Mapping & Intervention Leveraged insights from multi-level perspective (MLP) mapping to identify consumer-level interventions by employing behavior change best practices.