Jonathan Letourneau, MDesMDes: Master of Design Studies

I innovate within highly regulated industries, using service design and emerging technology to create and test new experiences.

Jonathanrletourneau@gmail.com
Linkedin.com/in.JonLetourneau


EXPERIENCE ( = Current)

SR. AI Experience Designer | Southwest Airlines

Innovation Analyst
| Mass General Brigham Emerging Technologies and Solutions (MGBETS)

UX Researcher | Dana-Farber Cancer Institute

Information Designer | Self-employed

Metaverse Curation and Relations Strategist | American Medical Extended Reality Association (AMXRA)


AWARDS, TALKS, & PUBLICATIONS

Iterating Generative AI Prompts to Improve Efficiency for Innovation Teams | HIMSS, 2024

Training the Next Generation of Nursing Leaders Using Augmented Reality | HIMSS, 2024

Mapped: Carbon Pricing Initiatives Around the World | Visual Capitalist, 2023

Delivering Digital Solutions in Healthcare: A Design Thinking Approach | HIMSS, 2023

Every Mission to Mars in One Visualization | Visual Capitalist, 2022

Missions to Mars | Graphic Matters Awards, 2019


SKILLS

  • Generative AI / Prompt Engineering
  • Systems Thinking
  • Service Design 
  • User Experience Research
  • Extended Reality (XR)
  • Prototyping
  • Generative AI-augmented UX research
  • Generative AI Startup Vetting
  • Microsoft Azure Open AI Studio
  • Microsoft Office
  • Microsoft 365 Copilot
  • Microsoft PowerApps
  • Adobe Creative Cloud Suite
  • Figma